Browse some of our more frequently asked questions.
The Rocksoft™ Mobile Application and Management Systems have been designed to cater to a wide variety of industries and company sizes. If your company relies on field agents for its success, then Rocksoft™ is your solution. Get In Touch with us and we’ll gladly answer any questions or setup a demo to take you through the solution.
Yes, Rocksoft™ is 100% free to set up. There are no setup costs or administration fees. Simply click on Free Trial to get started now, for free!
Our pricing structure has been specifically designed to accommodate for both small and large businesses. Our per-user pricing model allows you to scale up your business over time. Visit our Pricing section to determine the exact cost for your business.
All Rocksoft contracts are ‘month-to-month’ which means you can terminate your subscription with us at any time. We don’t believe in locking our customers into long term contracts.
One of the key design aspects of the Rocksoft™ Mobile Application has been its ease of use. We have refined the app over the years to ensure that users of all technical levels are comfortable in using the app.
Yes, you can customize your own Activity Forms to build checklists, audits, surveys, job cards and more – within minutes! We are also here to assist you in setting up your Activity Forms if you prefer.
The Management Portal has a built-in customer upload utility which accepts Microsoft Excel files. If you have an external CRM or ERP with your master customer data, use the built-in Integrations module to keep Rocksoft™ synchronized with your other systems. Feel free to Get In Touch with us if you have any questions or concerns relating to customer data or system integration, we’ll gladly assist you where we can.
Rocksoft’s comprehensive reporting module has been designed to provide management with all the tools they need to stay informed. All data from the field is available LIVE from within the Management Portal. Setup your reports to be sent as activities happen, or schedule reports to go off at certain times. All field activity and sales data is available in the form of email reports, PDFs, Google Map views, Excel exports and more. Go one step further and monitor events as they happen, using Live Dashboards – the perfect solution for a boardroom TV.